FAQ

Start by choosing your necklace or bracelet. Then, select from a variety of charms to design a personalized piece that tells your unique story.

Yes! Choose your base jewelry piece first, then pick and arrange your charms on our website to create your custom design.

We recommend using an odd number of charms for a balanced look, with the center charm being the largest. This creates a visually appealing design.

During checkout, you can leave a note with your preferred order of charms. If no note is left, we will arrange the charms in the order we think looks best.

Absolutely! We have pop-up events and markets where you can see our charms and jewelry in person. Check our events calendar on our website to find a location near you.

We’d love to collaborate! If you're interested in hosting a charm bar pop-up at your shop or boutique, please contact us to discuss the details.

Yes! We offer charm bar experiences for private events, parties, and more. Contact us for more details and to plan a fun, personalized event!

The cost of our charm bracelets and necklaces varies based on your customization choices. You can build your own piece according to your preferences and budget. Chains and charms are priced individually, so you can select the ones that best fit your style and budget. Start by choosing your chain, then add charms to create a personalized design. The total cost will depend on the combination of chain and charms you select.

To keep your jewelry looking its best, avoid exposure to harsh chemicals and remove it before swimming or bathing. Store it in a dry, cool place and clean with a soft cloth and mild soap if needed.

18k Gold-Plated Stainless Steel
The gold plating on our stainless steel jewelry is water-resistant, and the stainless steel base will never tarnish. The gold plating can last around 2 years with constant wear before revealing the stainless steel base underneath. To maximize the lifespan of your jewelry, remove it before swimming or bathing. With proper care, these pieces can last a lifetime.

18k Gold-Plated Brass
Our 18k gold-plated brass jewelry is also water-resistant. However, the brass base may eventually lose its shine and tarnish when exposed to sweat, perfumes, or water. By removing your jewelry before exposure to water and taking proper care, these pieces will stay beautiful for a good length of time.

**Note:** Check the material description for each charm. For completely tarnish-free and water-resistant options, choose 18k gold-plated stainless steel jewelry.